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| Obligation of Disclosure |
Following is a simple translation of summary of "Obligation of Disclosure" which is approved by Financial Services Authority with the Japanese language.
Therefore, the Japanese version shall prevail at all times.
For details, please refer to the Japanese language version.
Notes: AA Insure Travel Protection is currently applicable for people who resides in Japan and who understands the Japanese language.
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Sompo Japan may cancel this insurance contract by sending notice in writing or will not pay
insurance claims in cases where, at the time of concluding the contract, the insured failed to inform
Sompo Japan willfully or by gross negligence, of disclosure items or misrepresented such facts.
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Please answer the following questions.*1★
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| ★1 |
Do you have any health problems now?*2 |
| ★2 |
Do you have any other insurance contract with amount no less than USD 0.5m? |
| ★3 |
Do you live outside of Japan or are you accessing from outside of Japan or are you already left Japan now? |
| ★4 |
Do you have a plan to engage in a dangerous business during your trip?*3 |
| ★5 |
Do you have a plan to enjoy dangerous sports during your trip?*4 |
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| *1 |
If you answer on behalf of insured, please get an agreement of the insured before purchasing insurance
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| *2 |
Having health problem means being under medical treatment or taking medicine under doctor’s control.
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| *3 |
Dangerous business: builder, driving motor track/lorry, underground mine worker, motor race, martial arts, pilot etc
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| *4 |
Dangerous sports: rock climbing, luge, pilot, skydiving etc
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Please read the document above carefully and if all your answers are
"NO", you can purchase insurance.
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Sompo Japan may cancel this insurance contract by sending notice in writing or cannot pay insurance claims in case where, at the time of concluding the contract, insured failed to inform Sompo Japan willfully or by gross negligence,
of disclosure items or misrepresented such facts.
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| Declaration & Authorization (Important Information) -Summary of Contract- |
Following is a simple translation of summary of "Declaration & Authorization (Important Information)" which is approved by Financial Services Authority with the Japanese language.
Therefore, the Japanese version shall prevail at all times.
For details, please refer to the Japanese language version.
Notes: AA Insure Travel Protection is currently applicable for people who resides in Japan and who understands the Japanese language.
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You are required to read this important information carefully before you purchase insurance. Following documents will provide you an outline of the contract. Please check before you purchase insurance.
This document is just an outline, so for details, please refer to policy wording..
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| [1. Terms and Conditions] |
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| (1) Product |
consists of standard provision and special provisions. Sompo Japan shall pay claims in case insured sustains and injury or sickness as a result of sudden and unexpected external event. |
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| (2) Benefits |
| A. Cases where insurance claims are paid |
| Benefit |
Cases where claims are paid |
| Medical expenses for sickness and accident |
We will pay insurance claims for necessary and reasonable costs as a result of you being injured or ill during your trip. For details, please refer to Japanese version. |
| Injury, death and residual disability |
We will pay insurance claims for any accidental injury you suffer during your trip that leads directly to your death or residual disability. For details, please refer to Japanese version. |
| Rescue Expenses |
We will pay insurance claims for rescuer’s expenses borne by the insured or its relatives following the insured being missing or hospitalized etc. For details, please refer to Japanese version. |
| Personal Liability |
We will pay insurance claims for liability in cases where, as a result of a fortuitous accident during the course of travel, the insured is held legally liable for damages by giving a bodily injury to
a third party or destroying or losing property belonging to a third party. For details, please refer to Japanese version. |
| Baggage Damages & Personal Effects |
We will pay insurance claims up to JPY 100,000 for physical loss or damage to baggage or personal belongings. For details, please refer to Japanese version. |
| Baggage Delay |
We will pay insurance claims up to JPY 100,000 for extra expenses for essential items borne by the insured as a result of delay of the carrier for more than 6 hours. For details, please refer to Japanese
version. |
| Flight Delay / Missed Flight Connection |
We will pay insurance claims up to JPY 20,000 for extra expenses borne by the insured as a result of cancellation or delay in the flight for more than 6 hours. For details, please refer to Japanese version. |
| B. Cases where insurance claims are not paid (For details, please refer to Japanese version.) |
| Benefit |
Cases where insurance claims are not paid |
| Medical Expenses for sickness and accident, Injury death and residual disability |
- A willful act or gross negligence on the part of the insured or beneficiary of insurance claims.
- A suicidal, criminal or violent act on the part of the insured.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- The insured’s pregnancy, childbirth, premature delivery or miscarriage.
- Accidents caused while the insured is involved in any of the following cases: (a) the insured drives an automobile, etc without a driving license prescribed by law; (b) the insured drives an automobile, etc. under the influence
of alcohol; or (c) the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc.
- The insured’s brain disease/illness, or mental disorder etc.
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| Rescue Expenses |
- A willful act or gross negligence on the part of the insured or beneficiary of insurance claims.
- A suicidal, criminal or violent act on the part of the insured.
- Accidents caused while the insured is involved in any of the following cases: a, the insured drives an automobile, etc without a driving license prescribed by law b. the insured drives an automobile, etc. under the influence
of alcohol; or c. the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- The insured’s pregnancy, childbirth, premature delivery or miscarriage etc.
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| Personal Liability |
- A willful act.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- Liability for damages arising directly from the insured’s fulfillment of business duties.
- Liability for damages against the insured relatives living or traveling together with the insured
- Liability for damages arising from the insanity of the insured.
- Liability for damages arising from the ownership, use or control of an aircraft, watercraft, vehicle or firearms.
- liability for damages against persons having the legal right to the property destroyed or lost while being under ownership, use or control of the insured, with the exception, however, of the following: a. Damage given to a
guest room of lodging facilities where the insured stays; b. Damage given to a room in the habitation facilities where the insured stays, with the exclusion, however, of the cases where the insured rents the whole rooms in a building or an apartment house
c. Damage given to travel goods or household materials which the insured rented directly from a leasing trader. etc.
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| Baggage Damages & Personal Effects |
- A willful act or gross negligence on the part of the insured.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- Accidents caused while the insured is involved in any of the following cases: a, the insured drives an automobile, etc without a driving license prescribed by law b. the insured drives an automobile, etc. under the influence
of alcohol; or c. the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc.
- Lack of the usual nature or quality of the objects of insurance.
- Natural wear and tear, rust, mold or discoloring of the objects of insurance.
- Scratches, abrasions, paint peeling etc, of the objects of insurance which do not affect their functions.
- Mislaying or missing of the object.
- Electrical or mechanical breakdown of the objects of insurance.
- Seizure, requisition, confiscation, destruction by or under instructions from any government or the public authorities etc.
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| Baggage Delay, Flight Delay, Missed Flight Connection |
- A willful act or gross negligence or contravention to the low on the part of the insured or beneficiary of insurance claims.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Earth quake, volcanic eruption or tidal wave resulting from there from etc.
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| (3) Others |
Please note that customers who meet all the following conditions are eligible to purchase insurance.
- Customer who resides in Japan when purchasing insurance.
- Customer who is accessing from inside Japan.
- Individual.
- Customer who has credit cardc.
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| [2. Premium] |
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| For details coverage and premium, please refer to your itinerary and terms & conditions page. |
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| [3. Shortening / Extending of insurance period and premium refund] |
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| After the inception date, you cannot shorten/extend your insurance period. This premium is non-refundable except such cases shown below. |
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| [4. Cancel of insurance] |
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| You can cancel your contract and is entitled to receive refund only in case such request is made to AirAsiaX within 14 days after you purchase insurance and also before your departure. |
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| [Definitions] |
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| Regarding this section, please refer to Japanese version. |
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| [Complaint to the insurance company] |
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| Regarding this section, please refer to Japanese version. |
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| Declaration & Authorization (Important Information) -Call for Attention- |
Following is a simple translation of summary of "Declaration & Authorization (Important Information)" which is approved by Financial Services Authority with the Japanese language.
Therefore, the Japanese version shall prevail at all times. For details, please refer to the Japanese language version.
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You are required to read this important information carefully before you purchase insurance.
Following document explains the points that might affect adversely to you.
Please check before you purchase insurance.
This document is just an outline, so for details, please refer to policy wording.
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| [1. Shortening / Extending of insurance period and premium refund] |
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| After the inception date, you cannot shorten/extend your insurance period. Premium is non-refundable. |
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| [2. Insurance Period] |
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Insurance period is set automatically according to your itinerary up to 30days being the maximum insurance period hereunder.
Please note that we cannot pay insurance claims for accident which occurred from 31days onward. |
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| [3. Cancel of Insurance] |
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| You can cancel your contract and is entitled to receive refund only in case such request is made to AirAsiaX within 14 days after you purchase insurance and also before your departure. |
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| [4. Cashless Service] |
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| Please don’t forget to carry your Certificate with you. There is a possibility that you can’t enjoy cashless service if you forget to bring your Certificate. Please also note that in case actual medical expenses exceed
the amount of insurance, you can’t enjoy cashless service even if you have a Certificate. |
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| [5. Obligation of Disclosure] |
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| (1) Obligation of Disclosure |
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| A. |
Obligation of Disclosure |
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| Insured shall inform Sompo Japan of correct facts regarding disclosure items below at the time of concluding an insurance contract. |
| Please read the document above carefully and if all your answers are
"NO" then you can purchase insurance. |
| ★1 |
Do you have any health problem now? |
| ★2 |
Do you have any other insurance contract with amount of no less than USD 0.5M? |
| ★3 |
Do you live outside of Japan or are you accessing from outside of Japan or are you already left Japan now? |
| ★4 |
Do you have a plan to engage in a dangerous business during your trip?*1 |
| ★5 |
Do you have a plan to enjoy dangerous sports during your trip?*4 |
- Sompo Japan may cancel this insurance contract by sending notice in writing or cannot pay insurance claims in case where, at the time of concluding the contract, insured failed to inform Sompo Japan willfully or by gross negligence,
of disclosure items or misrepresented such facts.
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*1 Dangerous business: builder, driving motor track/lorry, underground mine worker, motor race, martial arts, pilot etc
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| Death Benefits are paid to the legal heir of the insured. |
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| (2) Obligation of Notification |
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| Please notice to Sompo Japan when you change your address. |
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| You have a duty to notice to Sompo Japan when you are engaging to a dangerous business during your trip Sompo Japan may cancel the insurance contract and we can’t pay insurance claims for accident which
occurs after you engaged in above dangerous business. |
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| [6. Inception Date of the Insurance Period] |
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Insurance period starts from 00:00 midnight of inception date.
No claims arising from a pre-existing medical condition or accident which occurs before the inception date will be covered. |
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| [7. How to Claim?] |
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- Emergency Assistance Helpline in the event of emergency due to sickness or accident (Sompo Japan Medical Helpline)
→ Telephone number: +813-3811-8127
- Claims Helpline Number in the event of non-emergency enquiries (Sompo Japan Hotline)
→ Telephone: +8118-888-9547
Please submit necessary documents which Sompo Japan requires when you file a claim.
For further information, please refer to Japanese version. |
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| [8. Cases where Insurance Claims are not Paid] |
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| For details, please refer to Japanese version or policy wordings. |
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| Benefit |
Cases where insurance claims are not paid |
| Medical expenses for sickness and accident, injury death and residual disability |
- A willful act or gross negligence on the part of the insured or beneficiary of insurance claims.
- A suicidal, criminal or violent act on the part of the insured.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- The insured’s pregnancy, childbirth, premature delivery or miscarriage.
- Accidents caused while the insured is involved in any of the following cases: a, the insured drives an automobile, etc without a driving license prescribed by law b. the insured drives an automobile, etc. under the influence
of alcohol; or c. the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc.
- The insured’s brain disease/illness, or mental disorder etc.
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| Rescue Expenses |
- A willful act or gross negligence on the part of the insured or beneficiary of insurance claims.
- A suicidal, criminal or violent act on the part of the insured.
- Accidents caused while the insured is involved in any of the following cases: (a) the insured drives an automobile, etc without a driving license prescribed by law; (b) the insured drives an automobile, etc. under the influence
of alcohol; or (c) the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures.
- The insured’s pregnancy, childbirth, premature delivery or miscarriage etc.
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| Personal Liability |
- A willful act.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures .
- liability for damages arising directly from the insured’s fulfillment of business duties; .
- liability for damages against the insured relatives living or traveling together with the insured; .
- liability for damages arising from the insanity of the insured: .
- liability for damages arising from the ownership, use or control of an aircraft, watercraft, vehicle or firearms;.
- liability for damages against persons having the legal right to the property destroyed or lost while being under ownership, use or control of the insured, with the exception, however, of the following: a. Damage given to a
guest room of lodging facilities where the insured stays; b. Damage given to a room in the habitation facilities where the insured stays, with the exclusion, however, of the cases where the insured rents the whole rooms in a building or an apartment house
c. Damage given to travel goods or household materials which the insured rented directly from a leasing trader. etc.
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| Baggage Damage and Personal Effects |
- A willful act or gross negligence on the part of the insured.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- Accident due to radioactivity, explosiveness or other hazardous natures of nuclear fuel materials, substances contaminated by nuclear fuel materials or any accident arising from such natures .
- Accidents caused while the insured is involved in any of the following cases: a, the insured drives an automobile, etc without a driving license prescribed by law b. the insured drives an automobile, etc. under the influence
of alcohol; or c. the insured drives an automobile, etc. in the state of being unable to control the vehicle properly under the influence of narcotics, hemps, opium, stimulant, thinner, etc. .
- Lack of the usual nature or quality of the objects of insurance .
- Natural wear and tear, rust, mold or discoloring of the objects of insurance .
- Scratches, abrasions, paint peeling etc, of the objects of insurance which do not affect their functions .
- Mislaying or missing of the object .
- Electrical or mechanical breakdown of the objects of insurance .
- Seizure, requisition, confiscation, destruction by or under instructions from any government or the public authorities etc.
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| Baggage Delay, Flight Delay, Missed Flight Connection |
- A willful act or gross negligence or contravention to the low on the part of the insured or beneficiary of insurance claims.
- War, military act of foreign nations, revolution, insurrection, civil war, armed rebellion and any other like events.
- earth quake, volcanic eruption or tidal wave resulting from there from
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| [9. Business Failure of the Insurance Company] |
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| Regarding this section, please refer to Japanese version. |
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| [10. Handling of Personal Information] |
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| Regarding this section, please refer to Japanese version. |
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| [Complaint to the insurance company] |
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| Regarding this section, please refer to Japanese version. |
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| For enquiries or assistance, please contact the following |
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- Emergency Assistance Helpline in the event of an emergency due to sickness or accident
(Sompo Japan Medical Helpline)
Telephone Number: +813-3811-8127
- Claims Helpline Number in the event of non-emergency enquiries
(Sompo Japan Hotline)
Telephone Number: +8118-888-9547
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